General Terms and Conditions NormNest
These General Terms and Conditions apply to all offers, agreements, services, and deliveries from NormNest BV, located at Aalterseweg 80, 9910 Aalter, Belgium, registered with the KBO under number BE 1026 379 764. By using our services or products, you agree to these terms.
1. Definities
NormNest BV: the provider of the services and products.
Customer: the natural or legal person who enters into an agreement with NormNest.
Services: all products, scans, software access, consultancy, platform access, reports, events, and related services provided by NormNest.
Agreement: any written or electronic arrangement between NormNest and the Customer.
2. Applicability
These terms apply to every offer, quotation, and agreement between NormNest and the Customer, unless otherwise agreed in writing. The Customer’s own general terms and conditions are expressly excluded.
3. Quotations and Offers
Quotations are non-binding and valid for 30 days, unless otherwise stated.
NormNest reserves the right to change prices or conditions before an agreement is concluded.
An agreement is only concluded after written or electronic confirmation by NormNest.
4. Prices and Payments
All prices are excluding VAT and other levies, unless explicitly stated otherwise.
Payments must be made within 14 days of the invoice date, unless agreed otherwise.
In case of late payment, a default interest of 1% per month will be charged without notice of default, as well as a fixed compensation of 10% on the outstanding amount (minimum €50).
5. Delivery of Services
Digital services (such as access to the Trust Platform, reports, scans) will be delivered as agreed.
Delivery times are indicative and not strict deadlines, unless explicitly agreed otherwise in writing.
The customer is responsible for providing accurate information necessary for the execution of the service.
6. Confidentiality and Data Protection
Both parties agree to keep all confidential information secret.
NormNest processes personal data in accordance with its privacy policy.
All data and results generated during a scan or audit are the property of the Customer, unless otherwise agreed.
7. Intellectual Property
All rights to delivered documents, models, software, and other materials remain with NormNest or its licensors, unless otherwise agreed in writing.
The Customer only obtains the right to use the delivered materials for internal purposes.
8. Liability
NormNest is only liable for damage directly resulting from its intentional error or gross negligence.
In any case, the liability of NormNest is limited to the invoice amount of the relevant assignment.
NormNest is not liable for indirect damages, consequential damages, data loss, or loss of profit.
9. Force Majeure
In the event of force majeure (such as power outages, cyberattacks, pandemics, strikes, government measures, etc.), NormNest is entitled to temporarily suspend its obligations or to terminate the agreement wholly or partially without being liable for any compensation.
10. Duration and Termination
Agreements are entered into for the duration specified in the quotation or agreement.
Both parties may terminate the agreement early with written notice and a notice period of 30 days, unless otherwise mandatorily agreed.
In the event of non-payment or breach of these terms, NormNest may terminate the agreement with immediate effect.
11. Applicable Law and Jurisdiction
All agreements are governed exclusively by Belgian law.
Disputes fall under the exclusive jurisdiction of the courts of the judicial district of Ghent, division Ghent.
12. Final Provisions
If any provision of these terms is declared null and void or unenforceable, the remaining provisions shall remain in full force.
Deviations from these terms are only valid if agreed in writing.
Contact Details
NormNest BV
Aalterseweg 80, 9910 Aalter, Belgium
E-mail: info@normnest.eu